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| Item Details | Price | ||
|---|---|---|---|
Created by Global Elevator Academy
English
| Maintenance Process - Training | |
| Course No 1 | |
| Basic Operation - all Staff | |
| 1 | Easa Maintenance Policy & SLC |
| 2 | Role & Responsibility |
| 3 | EI Revenue - Opportunity,Role Understanding |
| 4 | Helping Service Sales |
| 5 | Helping Sales Team for Customer Visit |
| 6 | Maintaining Showcase Jobs |
| 7 | Safety Protocol - Mobile Usage |
| 8 | What is SOP |
| 9 | Communication (Emergency ) |
| 10 | Manage Difficult Customer |
| 11 | SOP - Man Trap Cases - How to Handle |
| 12 | Warranty /AMC- Understanding Basic Scope |
| 13 | Behavior Protocol - Understanding Importance |
| 14 | Dressing Protocol - Understanding Importance |
| 15 | Customer Scope of Works - How to tell customer |
| 16 | Pitch for communication |
| 17 | Mainetenance Process Flow |
| 18 | Communication with Customer |
| 19 | Communication with Office staff |
| 20 | Proactive - Customer service |
| 21 | Communication with Field Staff Especially for Back End Team |
| 22 | Reporting Protocol |
| 23 | Service Report - Filling & care & submission |
| 24 | Lift shut down Protocol & Site closing Protocol |
Learn live with top educators, chat with teachers and other attendees, and get your doubts cleared.
Our curriculum is designed by experts to make sure you get the best learning experience.
Interact and network with like-minded folks from various backgrounds in exclusive chat groups.
Stuck on something? Discuss it with your peers and the instructors in the inbuilt chat groups.
With the quizzes and live tests practice what you learned, and track your class performance.
Flaunt your skills with course certificates. You can showcase the certificates on LinkedIn with a click.
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